Healthcare providers with high EI, have more successful performance, more important outcomes in the workplace and improved individual behaviors. The success of implementing EI skills requires staff commitment, the culture of communication, collaboration and adaptability.
Physician empathy improves patient satisfaction, adherence to treatment, fewer medical errors, and better management of chronic conditions. EI contributes to the physician-patient relationship, increased empathy, teamwork, communication, stress management, organizational commitment, and nurse career satisfaction, and effective leadership. There is a connection between EI and patient care and physician career success.
EI helps physicians in changing self-devastating disruptive behavior and relieves personal-stress. It helps understand ones own feelings, and as well as the feelings of others. EI is a very powerful strategy to recognize, direct and positively express emotions, build strong relationships and change behavior. Being a good physician not only equips you with technical knowledge but also requires an understanding client's emotion.
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