Continuing Education For Certified Anger Management Facilitators

We at Anderson & Anderson, APC are excited to announce a major improvement of our widely recognized Anger Management Curriculum. In recognition of the importance of Emotional Intelligence Skill Enhancement for Impulse Control, we are increasing our focus on self-awareness, self-control, social awareness, empathy as well as relationship management.

The new certificate of completion will read: Certificate in Emotional Intelligence/Anger Management Facilitation.

Every CAMF who completes the 16-hour Home Study CEU Course on Emotional Intelligence will be allowed to use this new designation. The course will consist of a copy of The EQ Edge along with an exam. Each provider will read the book and answer the questions and receive a new Certificate of Completion.

This course is also approved for Batterers’ Intervention Facilitators, Substance Abuse Counselors, as well as providers of parenting classes.

Cost: $150

Please contact Jairo Wong at 310 679 8310 or visit our website at www.andersonservices.com for more information.

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The real question is: Can mandated Emotional Intelligence Coaching be a blessing in disguise?

Often, the unintended consequences of coaching becomes the main motivation for the coachee to actively engage in the process

In my experience, the answer is an overwhelming yes! There are many unintended consequences of Emotional Intelligence skill acquisition for work related issues. Below are a few randomly selected case examples from my work providing Emotional Intelligence Coaching for physicians:

Example # 1

One physician client revealed that he and his teenage daughter were having serious disagreements. While the focus of our Emotional Intelligence coaching is designed to increase skills in self-awareness, impulse control, social awareness, empathy, relationship management and other EI skills, an increase of skills in any of these areas can be easily generalized to all interpersonal relationships including family relationships. In this case, the physician practiced the use of the EI skills to improve his relationships with his daughter while normalizing her appropriate developmental tasks for psychological independence.

It is normal for adolescents to experience mood swings and behave contrary to the wishes of parents.Empathy means sensing others’ feelings and perspective, and taking an active interest in their concerns. People with this competence: Are attentive to emotional cues and listen well, show sensitivity and understand others’ perspectives. When a parent is able to develop skills in empathy as this physician did, they are better able to help others including their children to master this skill.

Example # 2

 A physician leader discovered from his EQ-I- Assessment, that he scored low in assertiveness, empathy, flexibility, emotional self-awareness, emotional self-expression as well as social awareness, he decided to focus his coaching on skill enhancement in all of these areas. While he accomplished the goals that he established relative to his workplace behavior, he was pleasantly surprised that his relations with his wife and two young children also significantly improved. This physician used the skills learned in EI coaching to respond more appropriately to one of his sons who was identified as learning disabled.

Lets take one of the skills that this doctor selected as a action item for himself, Emotional Self- awareness–The ability to identify emotions in one’s self and recognize how they affect thought and behavior. For example, if you are shopping with your son and he sees a game that he wants and you tell him that he can put it on his wish list instead, you want your child to be able to recognize that he may feel disappointed and upset which may be resulting in him wanting to lash out inappropriately.

Example #3

 A physician leader whose spouse is also a practicing physician decided after three months of the six month coaching program that he really did not want to continue in his leadership role as his responsibilities as a parent was far more important for him and his family. He therefore, decided to complete the coaching, as he found it useful, but to step down as Department Chief because of the time commitment. This was a decision applauded by his wife and reflected in the faces of his children in a photo he shared after he announced to his wife and children  “Daddy is no longer going to spend as much time working anymore”

 Evidenced based emotional intelligence competencies for work related issues are rarely compartmentalized (limited to one setting). Rather, new EI skills tend to result in radical improvements in all intra and interpersonal relationships. Two of the components for successful coaching are valid Pre and Post Emotional Intelligence assessments such as the EQ-i-2.0 along with client workbooks and ancillary coaching material.  This is the instrument used by Anderson & Anderson, APC.

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Anger & Stress Management, Emotional Intelligence Coaching, Health Care, Tips & Interviews, Training Opportunities

EQ Assessments vs. Psychological Testing for divorcing couples

Several years ago, I asked a California Superior Court Family Law Judge if most of the couples that are mandated to complete a psychological assessment were suffering from nervous or mental disorders, his answer was “no”. When asked if anger was a major problem observed with these couples, his answer was “absolutely”.

The practice of Court mandated psychological assessments for divorcing couples with children has been common for many years. Yet, its value has rarely been questioned. Changes in assessments have not been considered in most Family Law Courts especially in California.

Emotional intelligence assessments are more focused on a clients’ ability or lack of ability to demonstrate skills in self-awareness, self-control, social awareness, and interpersonal relationship. All of these are key competencies in emotional intelligence. Psychological testing is designed to determine mental competency, intelligence or psychopathology.

After providing the judge with a sample of the Emotional Quotient Inventory (EQ-i 2.0) for use in coaching clients relative to intra and interpersonal relationships, he was able to see the merits of EI assessments. This led to six-month pilot program in which ten couples were referred for Emotional Intelligence Assessments rather than mental health testing. Individual Coaching was mandated for clients who scored in the low or mid range on the EQ-i-2.0.

http://andersonservices.com/blog/wp-content/uploads/2013/04/Jane_Doe_EQi2_Sample_Report_Client.pdf

Pre and Post Assessments along with client workbooks were used in the six-month coaching program for couples. Most of the clients demonstrated significant gains from this intervention based on the results of the Post Assessments. Further, these participants were eager to engage in coaching rather than counseling or psychotherapy. There are no stigmas associated with emotional intelligence skill enhancement.  

George Anderson, MSW, CAMF

CEO, Anderson & Anderson, APC

Anger Management is more than managing anger

The most common Emotional Intelligence deficits found in anger management clients at Anderson & Anderson, APC are: emotional self-awareness, emotional expression, empathy, assertiveness, impulse control and interpersonal relationships. The instrument used is the EQ-i-2.0.

Anger Management intervention should include more than managing anger.

According to The Group For The Advancement of Psychiatry, anger is a normal human emotion that can best be described as a lifestyle issue rather than an illness.

Anger is not now nor has it even been listed as a DSM diagnosable mental disorder. According, to The American Psychiatric Association, anger is a problem when it is too intense, occurs too frequently, last too long, impacts health, leads to aggression or violence, causes problems at work or school or destroys interpersonal relationships.

Since anger is not an illness, counseling or psychotherapy or psychotropic medication is not considered an appropriate intervention. The most effective intervention currently available is Emotional Intelligence Coaching or Classes.

Emotional Intelligence includes a wide range of skills that can be learned to increase self-awareness, self-control, social awareness, relationship management, empathy, stress tolerance along with other useful EI skills. Reliable Pre and Post Emotional Intelligence Assessments are also available to determine the success of lack of success for each client.

Traditional anger management classes rely on techniques for reducing the psychological and physiological changes that occur when a person is experiencing intense anger. Unfortunately, these strategies have simply not been effective.

Anderson & Anderson, APC is modifying its’ client workbook, “Gaining Control Of Ourselves” with a greater focus on skill enhancement in emotional intelligence. The revised curriculum will include emotional intelligence, stress management, anger management and communication. The new addition will be released in Jan. 2017.

George Anderson