Emotional intelligence predicts job performance

Emotional intelligence predicts job performance

Program Options for "disruptive physicians" Nationwide

Unfortunately, one of the best-kept secrets in the Health Care Industry is a directory or list of legitimate resources for physicians mandated to attend programs for "disruptive behavior".

Neither the American Medical Association nor any of the Regional Medical Associations nor state Medical Boards has taken the time to establish a list of qualified providers of intervention for "disruptive physicians".

Medical School based Programs at Vanderbilt University and The University of California School of Medicine at San Diego are the oldest, best known and must widely referred programs for physicians in the nation. However, these programs offer their services at their respective campuses for 8 physicians per quarter for each of these two programs.

This means that all services are offered in small groups of eight physicians over a three- day period. Naturally, these programs are always over subscribed leading to long delays and frustration to physicians and those who refer them.

The most flexible of the three major programs currently available is the nationally recognized Anderson & Anderson Coaching/Anger Management for "disruptive physicians" based in Los Angeles. This program has almost unlimited capacity and saves highly skilled surgeons and other specialists by offering these services either in Los Angeles or On-Site seven days a week any where in the U.S.

This program is offered in two phases. Phase One include the comprehensive BarOn EQ-i-2.0 Emotional Intelligence Assessment followed by interpretation and feedback along with an action plan developed in conjunction with the physician client. This 12- hour training is offered over two days and is available on weekends if requested.

Phase Two includes our Six Month Aftercare Program with a focus on enhancing skills identified during Phase 1. The Practice Of Control client workbook, Gaining Control Of Ourselves DVD, Styles of Communication CD and the Contrasting Wheels of Behavior are used to teach Emotional Intelligence Skills during this phase of the intervention. The 360 degree Post Test can be administered at the end of this training.

George Anderson, MSW, BCD, CEAP

Diplomate, American Association of Anger Management Providers

Fellow, American Orthopsychiatric Association

JCAHO Changes The Term "disruptive behavior" As It Relates to Physicians

 The term “disruptive behavior” is changed in the standards

The term “disruptive behavior” in two elements of performance (LD.03.01.01, EPs 4 and 5) has been revised to “behavior or behaviors that undermine a culture of safety.” It has been brought to the attention of staff at The Joint Commission that the term “disruptive behavior” is not viewed favorably by some in health care, and it can be ambiguous for some audiences. For example, some physicians object that strong advocacy for improvements in patient care can be characterized as disruptive behavior. Also, the phrase “disruptive behavior” may be used in the context of a care environment that has become temporarily unsettled by the behavior of a patient. The term was discussed with The Joint Commission’s Accreditation Committee and its Board of Commissioners. Because of the term’s potential for ambiguity, the new term better describes the problem that the standard is trying to address. The change will be made in the update to the accreditation manuals, which will publish in the spring of 2012. (Contact: Maureen Carr, mcarr@jointcommission.org)

Anderson & Anderson welcomes this change and will begin immediately to advocate this new more positive definition of this important problem. The new definition more correctly explains the issue as "behavior or behaviors that undermine a culture of safety."

George Anderson, MSW, BCD, CAMF

JCAHO Changes Definition Of "disruptive behavior" Relative To Physicians - Topix

JCAHO Changes Definition Of "disruptive behavior" Relative To Physicians - Topix

Doctors and Hospitals Struggle To Find Coaching Resources - Topix

Doctors and Hospitals Struggle To Find Coaching Resources - Topix

Dr. Phaizon Wood to train 40 physicians in Emotional Intelligence

Long time Anderson & Anderson Trainer, Dr. Phaizon Wood, is scheduled to offer a four -hour training to 40 physicians on the topic of "Emotional Intelligence For Physicians".

This training is being presented for a major hospital chain based in Los Angeles. This same or similar training is available for any Health Care Organization On-site anywhere in the United States.

A central focus of this training will be a demonstration of the Globally recognized Bar On EQ-i-2.0 Assessment for use in Emotional Intelligence training. Each participant will receive his or her own confidential EQ assessment in addition to interpretation and action guide for skill enhancement.

For additional information on any of the Anderson & Anderson services or products, please visit our website at www.andersonservices.com.

George Anderson

The BarOn EQ-i-2.0 Assessment Improves Anger Management Coaching - Topix

The BarOn EQ-i-2.0 Assessment Improves Anger Management Coaching - Topix

Eotional Intelligence For Physicians, Most requested CME Course - Topix

Eotional Intelligence For Physicians, Most requested CME Course - Topix

Anger Management Affiliates To Offer Holiday Depression Workshops - Topix

Anger Management Affiliates To Offer Holiday Depression Workshops - Topix