The Scope of Anger Management Practice Expands

Anger Management is frequently being seen as a practical application of Emotional Intelligence Skill enhancement in self-awareness, self-control, social awareness and relationship management.

The Diagnostic and Statistical Manual of Nervous and Mental Disorders does not list anger as an illness. Rather, while anger is the symptom of a range of disorders, it is not an illness. Instead, the way one responds to anger is learned and any learned behavior can be changed.

The Scope of Anger Management continues to expand as the importance of Emotional Intelligence in impulse control, interpersonal relationships and leadership becomes better known.

Here is a short list of interventions that involve anger management/impulse control:

·      Coaching for “disruptive physicians”.

·      Emotional Intelligence for Couples.

·      Organizational Anger Management for violence prevention or customer services.

·      Adolescent Anger Management in Middle and High Schools in lieu of suspension

·      Adult Anger Management in Prison Reentry Programs

·      Anger Management Courses for Middle Managers

·      Civility Training for Attorneys

·      Emotional Intelligence for Leadership

Business and Industry are beginning to recognize that Anger Management/ Emotional Intelligence is an investment rather than a cost. The introduction of Anger Management into the U.S. Postal Services eradicated “GOING POSTAL”

Emotional Intelligence Coaching For Disruptive Physicians Is My Largest Niche

 The general public has little understanding of what “disruptive physician” means in relation to health care. Anderson & Anderson, APC was the first Emotional Intelligence Coaching firm in the U.S. to publish a curriculum designed with physician input for addressing this important issue. 

·       The American Medical Association (AMA) defines disruptive behavior as personal conduct, whether verbal or physical, that negatively affects or that potentially may negatively affect patient care.

·     Based on the above definition, in 2006, Anderson & Anderson, APC was asked by the Medical Director of a major hospital chain to develop a one on one coaching model to address this issue.

·     The hospital chain in question was interested in a coaching curriculum that had physician input and recognition of the need to protect doctors from damage to their reputations from any intervention that may imply psychiatric treatment.

·     The Anderson & Anderson, APC client workbook for executives and physicians is The Practice Of Control by George Anderson.

·     This six-month Emotional Intelligence Coaching is offered live on location any where in the U.S. or at Anderson & Anderson, APC in Los Angeles, CA.

Stay Tuned For The Next Nine Weeks For More Information On This Topic.

Rural Communities Are Too Often Starved For Needed Training

 Prison Re-entry Programs in California are needed in all of California Counties. Popular designations such as Los Angeles, San Francisco, San Diego and San Jose are favored locations for trainings in almost any topic or discipline. Rural communities such as Brawley, El Centro, Hollister or even Fresno are frequently ignored at significant costs to these and similar locations. This pattern of neglect is common throughout the U.S.

Two of the required interventions for all re-entry programs in California are Anger Management Classes and/or coaching provided by Certified Anger Management Facilitators (CAMF) and Batterer’s Intervention Facilitator Certification for domestic violence perpetrators (CDVF). There are few trainers in the state that are approved providers of these two certifications.

The largest provider of these two certifications in the U.S. that is approved by Probation, Parole, Department of Corrections, Courts, Schools and Social Service Agencies is Anderson & Anderson, APC.  This model includes Pre and Post Assessments along with client workbooks. 

Providers from Sacramento Unified School District, McAlister Institute of El Centro, California as well as Plumas County Rural Services have been trained in this curriculum. The Cocopah and Quechan Tribes of Yuma, Arizona as well as the Kaurik Tribe in Northern California have also sponsored our trainings in their respective communities/reservations.

In response the requests from the Faith Community in Yuma, Arizona and Imperial County California, Anderson & Anderson, APC has decided to present its’ Anger Management Facilitator Certification Training in Brawley, Ca. on October 18,19, 20, 2018. For more information, contact Jairo Wong at 310-679-8310 or George Anderson, at 310-476-0908.

Emotional Intelligence For Mediators

“James Duffy published a valuable piece in 2010 probing the value of emotional intelligence for mediation practice. Emotional intelligence (EI) is an established conceptual framework for harnessing the impact of mediator’s emotions in a purposive and positive way in practice. What is EI? It is a conceptual framework emanating from positive psychology and made popular by the work of Dan Goleman. EI emphasizes reflective practice in relation to the emotional dimensions of intra and interpersonal experience.”https://adrresearch.net/2016/01/31/emotional-intelligence-in-mediation-practice/

Mediators who are trained in Emotional Intelligence Coaching are more likely to be able to use their own emotions as a tool for connecting with clients. In mediation, it is helpful to use EQ-i-2.0 Assessments as a guide to identify the emotional intelligence competencies in which the clients may score in the low or deficit range as well as the scales in which the excel. 

In practice, it is common to find that clients who experience difficulties in resolving conflicts with others also tend to score low in Emotional Self-Awareness, Assertiveness, Empathy, Problem Solving, Reality Testing, Impulse Control or Flexibility. Each of these scales can be the focus of the mediation and serve as the development or enhancement of Emotional Intelligence skills that are useful in all interpersonal relationships. 

The U.S. Postal Service Addresses "Going Postal"

"George Anderson is a trained psychotherapist and founder and president of Anderson & Anderson, an anger management firm with an office in Lawndale California. Anderson served as an adviser for the film 'Anger Management.'
Anderson's classes typically teach participants how to recognize their anger and then use relaxation methods to calm themselves. Employees referred to Anderson usually attend 10 counseling sessions, often as a contingent requirement for continued employment.

Depending on the situation, sometimes the company covers the expense and sometimes it comes out of the employee's pocket, Anderson said.

Another of Anderson's primary functions is training facilitators nationwide who can either enact programs within their corporations or at consulting services that contract with companies.

The U.S. Postal Service, frequently the butt of many workplace anger jokes and a few outbursts of workplace-related violence, recently decided to train its in-house facilitators and disperse them to facilities nationwide.

An official with the Postal Service's National Center for Employee Development in Norman, Okla., confirmed that a contract had been signed with Anderson's firm, but would not comment on the record, saying that the program was in its trial phase.

. Once an initial batch of facilitators had been trained, the Postal Service would evaluate the program's effectiveness, the official said. He noted there was no specific push for the implementation of the course, saying only that like any large corporation, the Postal Service has many employees who deal with stressful situations." (source: Daily Breeze)

United States Postal Services 
National Center For Employee Development 
2701 E. Imhoff Road 
Norman, Oklahoma 73071. 
Program Highlights: Emotional intelligence, anger management, stress management and communication training for governmental agencies nationwide