My First Collaboration Meeting With An Engineering Professor

“University education needs to be able to prepare graduates, not just with engineering fundamentals, but also for success and actual on-the-job skills. Essential for the skills set for an engineer includes capabilities in emotional intelligence. Initially embraced by management, emotional intelligence should be embraced by all professions.” Marc J. Reimer Tomorrow, Tuesday, I am spending the day with an Engineering Professor from The University of Texas. We will explore ways that Anderson & Anderson, APC may collaborate on strategies to increase the integration of Emotional Intelligence skill enhancement into Graduate Programs in Engineering. ANOTHER EXCITING WEEK AT ANDERSON & ANDERSON, APC

Emotional Intelligence Coaching Is Needed And Wanted In Healthcare

In addition to mandated physician referrels for "disruptive behavior" three physicians enrolled voluntarily in our six-month EI Coaching Program for physicians since Monday.

A fourth physician was rejected for a leadership role and offered an opportunity to seek Emotional Intelligence Coaching for leadership.

Finally, three unsuccessful coaches enrolled in the Anderson & Anderson Emotional Intelligence Coaching certification program. 

IT'S SATURDAY IN LOS ANGELES AND THE SUN IS SHINING!

Depression and Anxiety are commonly seen in persons with low EI scores

Emotional Intelligence Coaching Clients with low EQ-i-2.0 scores tend to suffer from depression or anxiety. Research in Emotional Intelligence confirms these observations that are seen by Executive  Coaches in practice.

Post Assessment Results along with clinical evaluations indicates that when scores in self-regard, interpersonal relationships, stress tolerance and optimism improves symptoms of depression and anxiety decreases.

Emotional Intelligence Coaching Enhances Patient-Centered Care

Healthcare providers with high EI, have more successful performance, more important outcomes in the workplace and improved individual behaviors. The success of implementing EI skills requires staff commitment, the culture of communication, collaboration and adaptability.

Physician empathy improves patient satisfaction, adherence to treatment, fewer medical errors, and better management of chronic conditions. EI contributes to the physician-patient relationship, increased empathy, teamwork, communication, stress management, organizational commitment, and nurse career satisfaction, and effective leadership. There is a connection between EI and patient care and physician career success. 

EI helps physicians in changing self-devastating disruptive behavior and relieves personal-stress. It helps understand ones own feelings, and as well as the feelings of others. EI is a very powerful strategy to recognize, direct and positively express emotions, build strong relationships and change behavior. Being a good physician not only equips you with technical knowledge but also requires an understanding client's emotion.

Customer Service Is Key For Executive Coaching Success

 It is Sunday morning and I am at the Phoenix Air Port awaiting a flight to Huston to provide a two- day intensive coaching session for a busy surgeon. Coaching executives and busy clients requires the willingness to accommodate their unique needs.

The Anderson & Anderson, APC Emotional Intelligence Coaching for “disruptive behavior” and physician leadership consists of two phases. Phase 1 is a two-day, 12 hour intensive on-site or at our Brentwood/Los Angeles office. Phase 11 consists of 12 bi-monthly phone sessions over a six- month period.

In the 11 years that we have offered this program, we have learned that clients are willing to pay for quality services that are provided in a manner that caters to the needs of the client.

Coaching for “disruptive physicians” is skill focused Emotional Intelligence

In contrast to Psychotherapy, the major appeal of Executive Coaching rests on the perception that coaching is a powerful and highly effective approach to productivity and leadership excellence. It is a relatively brief and cost effective alternative to psychotherapy or training.

Coaching for “disruptive physicians” is still in its’ infancy having been established in response to the 2008 Alert by the Joint Commission on the Accreditation of Health Care Organizations. Disruptive behavior demonstrate problems in self-control, self-awareness, social awareness and relationship management as well as assertive communication and empathy.

Development- focused coaching is both a process and method for developing or enhancing technical, operational, analytic, relational, strategic, or self-management skills that occurs within a collaborative relationship with a coach. The goals are to reverse a skill deficit like communication anger management, empathy or stress management. For “disruptive physicians” skill focused coaching is the primary or only agenda.

Coaching begins with an Emotional Intelligence Assessment along with client workbooks, videos, ancillary coaching material and exercises as well as Post Tests.

Pre and Post EQ-i-2.0 Assessments Increase The Viability Of Emotional Intelligence Coaching

 Healthcare Organizations are less likely to seek executive or leadership coaching from coaches who do not use a demonstrated viable Pre and Post assessment along with client workbooks, videos and other ancillary coaching material.

“Evidence based coaching is based on social science evidence of how humans learn and develop over their life span, --intellectually, emotionally, socially, and in life as well as in organizational contexts”.

Recently, one physician leadership client enrolled 45 members of his physician leadership team in our Emotional Intelligence Coaching Program for Healthcare Professionals. His decision was based on his own personal experience as a client in our program.

Let’s share our successes as well as our challenges.