Emotional Intelligence Is Increasing Worldwide via Telepresence

Disruptive behavior is a problem worldwide and Emotional Intelligence Assessments and Coaching are the preferred intervention. Telemedicine is playing a major role in advocating for SKYPE, Zoom and phone coaching.

The power of the EQ-i-2.0 Assessment when demonstrated, sells the effectiveness of Emotional Intelligence Coaching that includes client workbooks, Pre and Post Assessments along with ancillary coaching material.

Google “emotional intelligence coaching for “disruptive physicians”.

Client And Organizational Flexibility Is Important In EI Coaching

 Neither a rigid commitment to the use of “powerful questions” in coaching nor any simplicity formula is realistic in physician or leadership coaching. Emotional Intelligence Coaching works best when Pre and Post Emotional Intelligence Assessments (EQ-i-2.0) along with client workbooks and related ancillary materials are incorporated.

Anderson & Anderson, APC is currently adapting its’ six-month Emotional Intelligence Coaching for an award winning Surgical Practice in Nevada.  This coaching will focus on physician leaders, HR as well as medical and non-medical departments over a one -year period. Much of the attention will be on maximizing skill enhancement on the EI competences selected by each coaching client.

The approach used in this example is very similar to a total immersion of the entire of this firm. The results will likely serve as a prototype for use in other organizations.

Disruptive Behavior At Work Can Be A Career De-railer

 The Healthcare Industry developed a policy to address “disruptive behavior” among physicians in 2008. This Sentinel Alert has lead to Emotional Intelligence Coaching for “disruptive behavior” and a cottage industry of anger management “therapy”.

If you would like to learn how you compare with others in your career or profession, an EQ-i-2.0 Emotional Intelligence Assessment may be your best option. This assessment is inexpensive and is available on-line from Ed Hennessy in Dallas or George Anderson in Los Angeles. 

Emotional Intelligence Coaching Assessments And Coaching Are Used At Anderson & Anderson, APC

 Physicians and Executives favor evidenced based Pre and Post Emotional Intelligence Assessments along with Client Workbooks and ancillary coaching material. In response to the need for credibility in our coaching model, we will provide all potential coaching clients with links to the three assessments used in our curriculum prior to enrollment.

For skill enhancement designed to address “disruptive behavior”, we use the internationally recognized EQ-i-2.0 Assessment.

For Leadership Coaching, the four competencies required of most leaders are authenticity, insight, coaching and innovation. Leadership Derailers are also examined.

The EQ 360 Rater Response can be used with both of the above assessments. This powerful instrument provides a general overview of the level of agreement between the clients’ self-report and how others see him or her.

Q. What is the definition of stress?

 A.  Stress is the mismatch between the demands that are made on us and our resources to meet those demands. The stressor could be a positive or a negative occurrence. The type of response produced depends on the individual’s reaction to the stressor.

Stress can usually be described as a set of symptoms that may vary from one person to another. Upset stomach, nervous feelings, constant fatigue, tight neck muscles, depression and headaches are some of the most common symptoms.

Stress that is unrecognized or addressed can lead to strokes, heart attacks and other health issues. Your primary care physician should be consulted when you experience physical symptoms.

Emotional Intelligence For Mediators

“James Duffy published a valuable piece in 2010 probing the value of emotional intelligence for mediation practice. Emotional intelligence (EI) is an established conceptual framework for harnessing the impact of mediator’s emotions in a purposive and positive way in practice. What is EI? It is a conceptual framework emanating from positive psychology and made popular by the work of Dan Goleman. EI emphasizes reflective practice in relation to the emotional dimensions of intra and interpersonal experience.”

Mediators who are trained in Emotional Intelligence Coaching are more likely to be able to use their own emotions as a tool for connecting with clients. In mediation, it is helpful to use EQ-i-2.0 Assessments as a guide to identify the emotional intelligence competencies in which the clients may score in the low or deficit range as well as the scales in which the excel. 

In practice, it is common to find that clients who experience difficulties in resolving conflicts with others also tend to score low in Emotional Self-Awareness, Assertiveness, Empathy, Problem Solving, Reality Testing, Impulse Control or Flexibility. Each of these scales can be the focus of the mediation and serve as the development or enhancement of Emotional Intelligence skills that are useful in all interpersonal relationships. 

Emotional Intelligence Is Critical For Development-Focused Coaching

 Emotional Intelligence Coaching should begin with a valid assessment that provides a baseline of the coaching clients EI skills in a wide range of competencies such as self-awareness, self-control, social awareness, relationship management, empathy, stress tolerance  as well as self-regard and social responsibility.

Specific exercises and strategies for skill enhancement in these scales are included in the EQ-i-2.0 Pre Assessment. A client workbook and ancillary training or coaching material is used for a step -by -step approach to increase scales in which the client scores in the low or middle range.

Clients are assisted in the first coaching session following the assessment be-briefing to select the scales along with time lines that he or she would like to prioritize in the First Phase of the coaching (12 sessions).

Following the remaining sessions, the client completes the Post EQ- 2.0 Assessment and determines the appropriate self-help strategies needed for continued development.

George Anderson Emotional Intelligence Defined

Grab The Wheel, Bryan Anderson, MSW, LCSW

Grab The Wheel, Helping Young Children Manage Explosive Anger by Bryan Anderson, MSW, LCSW, CAMF provides a structured emotional intelligence curriculum for parents and professionals for special needs students.

EQ can be a positive response for many problems by providing the teacher, assistant or behavioral interventionist with positive strategies to work around most common classroom situations. In a class of 30 students, here is a sample of typical conditions that must be addressed:

·      2–3 students will suffer from depression; 

·       6 have diagnosable developmental, behavioral and/or emotional problems including autism that will cause them to become victims or perpetrators of bullying; 

·      2 will have Attention Deficit Disorder (ADD); 

·      6 will be growing up in alcoholic or abusive families; 

·      4 will suffer eating disorders in their teen years; 

·      2 will describe themselves as homosexual or bisexual; 

·      4 will be unsure of their sexual orientation; 

·      4–7 will suffer from mental, emotional or behavioral disorders that may not have been diagnosed or treated; 

·      12 students risk failure because of serious problems outside of school. 

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Psychiatric Examinations Are Risky For Physicians or Executives who exhibit “Disruptive Behavior”

Intervention Programs designed exclusively to provide help for “disruptive physicians” or “disruptive behavior” should not mirror the programs designed for psychiatric treatment, Life Coaching, substance abuse or sexual abuse/boundary issues. This means that no DSM psychiatric assessment is indicated or should be mandated.

Non-psychiatric assessments focusing on impulse control, anger management, stress management, communication and emotional intelligence are far more appropriate. Anger can be a problem, but is not a DSM IV diagnostic category.

Prior to enrolling in a program for "distressed physicians", "anger management" for healthcare professionals, "rageaholism" or "disruptive behavior", it is import to make sure that you will not be forced to undergo a psychiatric assessment. The most appropriate assessment is the internationally recognized EQ-i -2.0 Emotional Intelligence Assessment including the 360 degree component

Executive Coaching- Anger Management